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Global OEM/ODM Wheelchair Solutions
Your OEM/ODM Wheelchair Partner – Custom-Built for Your Brand Satcon Medical specializes in high-mobility wheelchair manufacturing with CE/FDA/ISO 13485-certified production.
- Diverse Product Supply
- International Certified Quality
- Customized Service Care
- Price Advantage Prominent
- After-sales Guarantee Strong
- Complete technical support
Our Service Scope
Satcon Medical has a wide service scope, including various high-quality wheelchairs. Its business is global, providing customization, technology, and after-sales for customers, and training and documents for dealers to help their development and service improvement.
Product Supply
Custom Service
Technical Support
After-sales Guarantee
Free Mobility Journey
Choose Satcon,Enjoy Exceptional Wheelchair Services
No more worries about mobility! Satcon Medical’s professional wheelchairs, with excellent quality, personalized customization, and worry – free after – sales, help you embrace a colorful life with ease.
FAQs
Frequently Asked Questions
We are a leading manufacturer of wheelchairs and other accessibility products. Our extensive experience spans the entire supply chain—from design and production to global distribution. As a top-tier wheelchair manufacturer, our products meet international quality standards and are tailored for hospitals, rehabilitation centers, and medical device distributors worldwide.
We have a diverse range of wheelchair products, including manual wheelchairs, electric wheelchairs, orthopedic wheelchairs, cerebral palsy wheelchairs, and carbon - fiber ultra - light wheelchairs. This variety can meet the different needs of various customer groups, whether for daily mobility or special medical rehabilitation purposes.
Our products have obtained CE and MDR certifications in the European Union, FDA certification in the United States, MDMA certification in Saudi Arabia, and FDA certification in Thailand, among others. These international certifications are a strong testament to our products meeting the stringent global quality and safety standards, providing robust support for your international sales.
Yes, we do provide customization services. In terms of appearance design, we can customize according to your brand features or customers' preferences. For functional configuration, we can add special functions tailored to different usage scenarios. Regarding comfort, we can adjust elements like seat materials and backrest angles to fully satisfy your personalized requirements.
By optimizing supply chain management, we reduce production and operational costs, thereby offering you competitive prices. While ensuring product quality, you can gain a greater price edge in the market competition, achieving a higher profit margin.
We offer comprehensive support to dealers. This includes providing detailed product information such as brochures and user manuals to help you quickly understand the products. We also provide remote video or face - to - face technical training to enhance your after - sales capabilities. Additionally, we will assist you in market promotion to jointly explore the market.
The delivery time varies depending on the order quantity, product type, and whether it is customized. For standard product orders, under normal circumstances, it is usually within 15 working days. For customized products, it will be evaluated according to specific customization requirements. We will communicate with you to determine the specific delivery time upon receiving the order and strictly adhere to the agreement.
In terms of after - sales, we offer continuous technical support, resolving usage issues for you and your customers via remote video or phone. We provide long - term guarantees for core components to ensure timely replacement. We also conduct regular follow - up visits to collect feedback and continuously optimize our products and services.
We closely monitor the regulations and certification requirements of different countries, actively apply for and obtain multiple international certifications such as EU CE and US FDA. Meanwhile, we collaborate closely with local dealers to gain in - depth understanding of local market demands and regulatory details, ensuring that our products can be sold compliantly in every country and region.
We invest substantial resources in product R & D. Our professional R & D team constantly keeps an eye on cutting - edge industry technologies and market demands. We plan to continuously roll out more innovative, comfortable, and safe wheelchair products to meet the increasingly diverse needs of our customers.
We use professional packaging materials and scientific packaging designs to effectively protect products during transportation. Additionally, we cooperate with reliable logistics partners, establish strict transportation standards and tracking mechanisms, and monitor the transportation status of products in real - time to ensure their safe arrival.
We possess modern production facilities and efficient production processes, endowing us with a strong production capacity. For large - scale orders, we will make advance plans, rationally allocate production resources, and flexibly adjust the production plan to ensure timely and high - quality product delivery, meeting your large - scale procurement needs.